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Norvity Blog

Practical ideas to help your practice serve patients better on WhatsApp, lose fewer appointments and free up the team.

· 5 min

How to reduce no-shows at your practice with WhatsApp confirmations

When to confirm, what to write and how to turn an “I can't make it” into a rescheduled appointment.

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· 4 min

What to do with messages that arrive after hours

A patient writes at 22h and only gets a reply the next day. See why that is costly and how to fix it.

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· 6 min

LGPD on your practice's WhatsApp: basic precautions for patient data

A straightforward guide to what changes when the conversation with the patient happens by message.

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