Norvity Blog
Practical ideas to help your practice serve patients better on WhatsApp, lose fewer appointments and free up the team.
· 5 min
How to reduce no-shows at your practice with WhatsApp confirmations
When to confirm, what to write and how to turn an “I can't make it” into a rescheduled appointment.
Read article· 4 min
What to do with messages that arrive after hours
A patient writes at 22h and only gets a reply the next day. See why that is costly and how to fix it.
Read article· 6 min
LGPD on your practice's WhatsApp: basic precautions for patient data
A straightforward guide to what changes when the conversation with the patient happens by message.
Read article